Terms and Conditions for emrXAI

Last Updated: 6/11/2025

1. Introduction

Welcome to emrXAI ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our home health electronic medical record (EMR) software and services ("Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Service Description

emrXAI provides a comprehensive EMR solution designed for home health agencies, including but not limited to patient record management, scheduling, billing, compliance, and reporting functionalities, enhanced with artificial intelligence.

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

4. Data Privacy and Security

We are committed to protecting the privacy and security of your data, including Protected Health Information (PHI), in compliance with HIPAA and other relevant regulations. Our data handling practices are detailed in our Privacy Policy, which is an integral part of these Terms.

5. Acceptable Use

You agree not to use the Service for any unlawful purpose or in any way that interrupts, damages, impairs or renders the Service less efficient. You agree not to attempt any unauthorized access to any part or component of the Service.

6. Intellectual Property

The Service and its original content (excluding data provided by users), features, and functionality are and will remain the exclusive property of emrXAI and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of emrXAI.

7. Subscription and Payment

Access to emrXAI is subscription-based. Subscription fees are billed in advance on a recurring basis (e.g., monthly or annually). All fees are non-refundable except as required by law or as explicitly stated in your service agreement.

8. Limitation of Liability

In no event shall emrXAI, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

9. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which our company is established, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Contact Us

If you have any questions about these Terms, please contact us at support@emrxai.com.